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The digital brand of Italian cosmetics: natural cosmetics, quality, practicality
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Terms of service

Object

These General Conditions of Sale (following, General Conditions) have as its object the discipline of the purchase of the products, carried out at a distance, via electronic network, from the website www.naturaegune.com (in the following, the site).

 Salesperson

The e-commerce website www.naturaegune.com is owned by Massimo Guarducci S.r.l. With registered office in Prato in via Toscana 29-29/a, 59100 lawn, telephone 0574 621750, mail info@massimoguarducci.com - pec@massimoguarducci.it, C.F. 03628370482 - P.I. 00312580970, Register of Prato Companies n. 03628370482, registration R.E.A. n.376180. Massimo Guarducci S.r.l. The legal owner of the registered trademark Naturae Gunè.

Acceptance General Conditions of Sale

All purchases of products made through the Site by users who access it (hereinafter, customers) are regulated by these General Conditions as well as by the Italian Consumer Code (Legislative Decree No. 206/2005) and by Italian standards in Electronic commercial matter (Legislative Decree 70/2003).

With the conclusion of the purchase contracts, according to procedure, the Customer accepts and undertakes to observe these General Conditions.

The customer is required to carefully read these General Conditions of Sale before carrying out any purchase operation. Massimo Guarducci S.r.l. It offers customers the general conditions of sale so that they can reproduce and memorize them in compliance with the provisions of art. 12, 3rd paragraph of Legislative Decree, 70/2003.

Massimo Guarducci S.r.l. can modify, at any time and without notice, the content of the general conditions. Each individual contract will apply the general conditions published on the site when sending the purchase order itself by the Customer who can therefore save a copy in PDF or keep the order confirmation email in which the conditions are attached.

Order and purchase procedure

The customer can purchase the products in the Naturae Gunè electronic catalog, illustrated on the Site within the respective sections by product category and described in the relative information sheets contained on the Site, respecting the technical access procedures that are illustrated in this document.

The customer can proceed with the registration on the site by entering his general information and following the instructions provided for by the registration program; It will also have to fill in and send the order form in the electronic format available on the site to Naturae Gunè, following the instructions shown in this document. Purchase orders must be compiled exactly in all their parts. In the event that the Customer does not want to register on the site, in any case, to conclude the purchase procedure but will not be able to check the progress of his orders and take advantage of discounts and promotions.

The customer will have to enter the products selected in the appropriate "trolley" and, after choosing the shipping costs between the shipping options and accepted, may proceed with the purchase.

Products

www.naturaegune.com (hereinafter "Site") is an e-commerce site owned by Massimo Guarducci S.r.l. This e-commerce site sells cosmetic products, beauty and body care products and related accessories to the Naturae Gunè brand.

 All the products offered are in detail illustrated on the site, within the respective sections, distinct by product categories in compliance with the provisions of the consumer code.

The visual representation of the products on the site, where available, has indicative value and normally corresponds to the photographic image of the products themselves and has the purpose of presenting them for the sale, without any guarantee of commitment, by Massimo Guarducci S.r.l., about the Exactly correspondence of the image depicted on the site with the real product with particular attention to its real dimensions and/or chromatic aspects of the products and/or packs.

In the event of a difference between the image and the product sheet written above, the description of the product sheet always is always used.

Prices

All products of the products are clearly indicated on the site in accordance with art. 13 and SS of the Consumer Code and are understood inclusive of VAT applicable on the day of the purchase. The delivery costs are adequately highlighted at the time of the order.

The shipping costs and any ancillary charges, if present, although not included in the purchase price, will be indicated and calculated in the purchase procedure before the order of the order by the Customer and also contained on the summary web page of the order placed.

Communications and complaints

Any complaint must be addressed to: Massimo Guarducci srl via Toscana, 29 59100 Prato Italy in writing otherwise by e-mail to assistanceclienti@naturaegune.com

For any problem or anomaly encountered, before taking the path of the complaint, the customer is invited to contact the staff Massimo Guarducci srl through the appropriate section on the website.

Guarantees

In the event of a defect in conformity, or delivery of goods that present defects or defects or is different from that provided for in the sales contract, i.e. not suitable for the use that habitually serves an asset of the same type, different from the description published on the site or that does not show the promised qualities, the provisions of the legal guarantee is applied by articles 128 and following of Legislative Decree 205/2006 (Consumer Code).

Any faults or malfunctions determined by accidental facts or customer liability or by a use of the product not compliant with its intended use and/or as required in the documentation are excluded from the scope of the legal guarantee.

Intellectual rights and properties

Massimo Guarducci S.r.l. It is the owner of all intellectual and industrial property rights relating to the e-commerce website www.naturaegune.com, for which they also hold the rights of use.  Access to the e-commerce website www.naturaegune.com does not give any right relating to intellectual property rights relating to the site, which remains the exclusive property of Massimo Guarducci S.r.l.

All trademarks (registered and not), as well as every and any work of ingenuity, a distinctive sign or denomination, image, photography, written or graphic text and more generally any other intangible asset protected by laws and international conventions on Intellectual properties and industrial properties, reproduced on the site, the exclusive property of Massimo Guarducci S.r.l. of on the tendens causes, without accessing the site and/or by the stipulation of the purchase contracts derives from the customer any rights on them.

Final notes

Massimo Guarducci makes quality products. Given this, take note of the following:

- ascertain that you are not allergic to any of the ingredients of the products before application;

- Massimo Guarducci Srl cannot be held responsible for any reactions to the ingredients of the products sold;

- none of our products should be used to replace medical treatment or clinical treatments;

- The information and advice published on the site www.naturaegune.com They are for information purposes and do not want to replace the opinion of a doctor in any way.